Low Drama, High Performance, Big Results

Interview with PhotoniCare CEO Cary Vance

Key Learnings From Cary's Experience

  • Solve real problems with a strong foundation: demonstrate clinical evidence, workflow efficiency, and financial viability. Showcase clear, data-driven benefits for patients and providers, ensure your solution integrates seamlessly into clinical workflows, and prove its financial value to stakeholders to drive wide adoption of your device. 

  • Align your product development with regulatory, reimbursement, and commercial pathways from the outset. Recognize your own limitations and bring in experienced team members to make your product easy to sell and adopt. When you launch, do it intentionally—start slow to build adoption and prove value before accelerating.

  • The preparation for a successful M&A starts long before the exit and requires clear alignment with potential acquirers. First, determine if you’re the right person to lead the company through an acquisition and bring in expertise if needed. Evaluate your business rigorously, ensuring it’s de-risked, with a solid market opportunity and a strong value proposition. And start engaging with strategics early—not just to showcase your company but to understand their needs and internal dynamics.

Cary Vance began his medtech journey with two decades of experience at large companies like GE Healthcare, Covidien, and Teleflex where he gained expertise across various cross-functional areas in both capital equipment and disposables. These roles provided him with exposure to world-class processes and talent. 

In 2014, Cary took on his first CEO role, and has since helmed six companies in multiple categories, including surgical robotics, diagnostics, and pain management, leading to multiple successful exits. 

“At this point in my career, I look for spaces with a massive problem and a technological solution,” Cary says. His current venture, PhotoniCare, is focused on diagnosing and treating otitis media, or ear infections—a condition that affects five out of six children by the age of three. Currently, the frontline and urgent care physicians rely on the otoscope for its diagnosis, which is, in Cary’s words, “basically a penlight in a magnifying glass.” Physicians use it to examine the eardrum, however, the actual issue lies in the middle ear, which is beyond the otoscope’s reach. This inefficiency leads to a 50% misdiagnosis rate for otitis media

The stakes are high: unnecessary antibiotics and high costs, avoidable surgeries like ear tube placements, and undue stress for families. Cary highlights how outdated the process is compared to other areas of healthcare. For instance, a dentist wouldn’t treat a toothache without an X-ray. Similarly, middle-ear health deserves a technology-first approach.

PhotoniCare’s OtoSight addresses this gap with advanced imaging technology that sees beyond the eardrum, providing accurate diagnoses and minimizing unnecessary treatments. At this point, “You’re not guessing; you’re identifying the problem and creating an informed treatment plan,” Cary explains.

Today, PhotoniCare is in its early commercialization phase. Over 25,000 patients have been examined with OtoSight, which is backed by robust clinical data and FDA clearance. Reimbursement, however, is still a focus area. “Right now, we’re working with two Category 3 CPT codes. These allow customers to get paid, though inconsistently, as they’re temporary codes,” Cary notes. The company plans to submit for a permanent Category 1 CPT code mid-next year, aiming for broader and more predictable reimbursement.

CEO of PhotoniCare

Cary Vance, CEO of PhotoniCare, is a proven medtech leader with over two decades of experience across large strategics like GE Healthcare and Covidien, and nearly 11 years as CEO of six different startups, including Titan Medical and Hansen Medical where he drove commercialization, fundraising, and M&A opportunities.

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The Three Pillars of Medtech Success

Cary doesn't chase exciting technologies in medtech anymore. He knows firsthand that a viable startup idea must stand on three strong pillars: clinical evidence, workflow efficiency, and financial viability. “You need to address all three,” he explains, “or you’re really just going to be limited in terms of adoption.”

Clinical evidence comes first: clear, demonstrable benefits to both patients and providers. "Everybody can say their device is better, but there needs to be a clear data-driven benefit," Cary says. You need to prove what you’re doing with robust evidence—peer-reviewed studies, patient outcomes, and measurable improvements. On top of that, you need to take into account that healthcare evolves. That means you need to anticipate changes to stay ahead. “If you’re developing something clinically, you need to think out to 2030, not the current state,” Cary warns. 

Equally important is workflow efficiency. Clinicians are often stretched thin, and they’re naturally resistant to change unless it simplifies their lives. Even the best technology will fail if it disrupts how clinicians work. Cary knows this well: “If it takes more time, if it’s difficult to learn, difficult to use, you just don’t want to do it.” A product must integrate seamlessly into current workflows while anticipating shifts in care settings—whether in hospitals, outpatient clinics, or even at home. “For broad adoption, it has to work everywhere,” Cary emphasizes.

Finally, and most critically, there’s the financial piece. Cary doesn’t mince words: “Like it or not, it is the most important piece.” Healthcare systems operate on tight budgets, and any new solution must demonstrate clear financial value. It’s no longer enough to be better for patients if the costs outweigh the benefits. “If you haven’t already figured out how much this is going to cost, how much they might have to pay for it, and whether or not it’s financially beneficial, then you should probably just go back and continue tinkering,” he says. You must deliver savings or revenue opportunities, not just improvements in care.

Focusing on these three pillars not only enhances your product’s viability but also increases your chances of securing funding—especially in the early days when capital is your lifeline.

When it comes to attracting investors, Cary underscores two essential elements: comfort and excitement. Comfort comes from derisking your venture in the eyes of investors. “Put yourself in their shoes,” Cary advises. Investors need to see that you’ve addressed the key risks—market size, product development, clinical data, and financial sustainability. 

Excitement, on the other hand, comes from an enthralling vision and a leader they trust. “They often invest in the leader, in the founder, in the management team,” Cary explains.

Beyond these, building an investor network is also crucial. It’s a numbers game, Cary says, but a strategic one. Even if someone says no, they may provide referrals. Over time, this creates a web of connections. Tools like a simple interest form on your website can make it easier for potential investors to engage.

Commercializing with Control

Commercialization doesn’t start at launch—it begins the moment you start developing your idea. Cary says, “When you start your technological development, you need to be thinking about your regulatory pathway, your reimbursement pathway, and your commercial pathway.” 

For founders, the first step is self-awareness. If sales isn’t your strength, you need to bring in someone who has that expertise. “You really need to know yourself,” Cary advises. It might be a mentor, a board member, or an experienced hire—having a commercial mindset on your team is non-negotiable. This is to make your product both easy to sell and easy to buy. “Even the most mediocre salesperson should be able to succeed,” Cary says. Simplicity in the sales process is key to scaling effectively.

On top of that, Cary advocates for a measured approach to a commercial launch. “I’d rather go slow intentionally and then go fast soon after versus trying to go fast from the start, spending too much, and not having control,” he explains. Building early adoption and utilization first is crucial, especially for products that require reimbursement or changes in clinical practice. You need to gather feedback, refine your offering, and prove its value to key stakeholders. This sets the stage for rapid growth once the proper groundwork has been laid.

Honesty is another cornerstone of Cary’s philosophy. It’s easy to get excited about your technology, but he warns against believing your own hype. “You need to listen to the customers,” he says. Their feedback—whether it’s about price, usability, or necessity—might sting, but it’s invaluable. Success in the real world depends on understanding and addressing these concerns.

Commercialization is also about setting realistic expectations with your team, board, and investors. FDA clearance isn’t the endgame; it’s just one step. From training salespeople to creating market awareness, there’s a significant gap between regulatory approval and market readiness. “You only get one chance to launch,” Cary stresses, so it’s essential to plan for key inflection points and communicate those milestones clearly.

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Make it Easy to Sell, Even Easier to Acquire

“Having worked for large strategics, I understand what they look for in acquisitions or partnerships. That perspective helps me lead smaller companies with a clearer sense of how to align with their goals.”

When it comes to M&As, the first question for a founder is whether they’ll lead the company through the acquisition. “Should you be the leader? If so, what do you need to learn or become? If not, when and who will you bring in?” Cary explains. It should depend on your expertise in the matter. For example, when PhotoniCare began moving toward market entry, co-founder Ryan Shelton brought Cary in as CEO to leverage his commercial experience.

Preparation involves being ready for the questions acquirers will inevitably ask. For Cary, it’s pretty much like Shark Tank: “It’s the same 8-10 questions every time, yet some people act surprised.” You need to evaluate your business as rigorously as potential buyers will. How de-risked is the company? What is its market opportunity? Does the data support the value proposition? Running your business with these questions in mind ensures your progress will hold up under due diligence.

Engaging with strategics early is another critical step. “If you think you want to look at an exit a couple of years away, start talking to them now,” Cary advises, “You can’t just run the company and then three months before you want an exit, start engaging.”

This isn’t just for showcasing your company but also for understanding your potential acquirers’ gaps and challenges. Acquisitions are about the buyer’s internal dynamics, just as much as they are about the value of your startup. Early conversations help you identify how your solution aligns with their needs while appealing to multiple potential acquirers. As Cary notes, “You have to appeal to a number of strategics—sometimes the buyer isn’t the one you expected at the start.” 

Lastly, adding value to a potential acquirer means eliminating barriers. Strategics worry about distractions—whether integrating your product could hinder their core business. Your offering must fit seamlessly into their portfolio and add immediate, clear value. Otherwise, “it’s not as easy to sell as it needs to be,” Cary warns. To build a startup that strategics want to acquire, address these concerns throughout your development, not just at the negotiation table.

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A Guide to Widespread Adoption in Medtech

In medtech, developing novel, impactful technology is often just the starting line. The real race begins when you try to integrate your solution into the often-resistant healthcare system – a hurdle that has tripped up countless promising companies. Here are the key strategies and lessons from five veterans in the medtech space on how to overcome this hurdle.

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